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Zendesk (ZEN)
The export includes the complete available history of financial statements and ratios. Numbers are provided in full, without million or billion abbreviations, in their original reporting units.
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Zendesk Financial Ratios 2021-2011 | ZEN
Brief overview of Zendesk's market valuation
Ratios are assessed across five available annual reports in the 2017–2021 interval.
The latest available valuation ratios are P/S 8.8x (median 11.71x), P/B 24.08x (median 20.87x), P/CF 69.39x (median 91.14x). The current ratio basket stands about 23.9% below the five-year comparison base. Earnings and risk trends should explain the discount.
End-period return metrics are ROE -45.7%, ROA -9.1%, ROCE -34.1%. Losses and negative capital returns make ordinary P/E-like references unstable or inapplicable.
Current PEG of 7.56x points to a premium over forecast earnings momentum.
The cash conversion cycle is 21.6 days versus 25.9 days initially. Turnover changed little.
Valuation takeaway
Zendesk's multiples look low against history, but fundamental returns do not yet provide convincing support.
Annual Financial Ratios Zendesk
| 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
P/E |
-52.7 | -76.2 | -56.3 | -54.4 | -37.7 | -22.8 | -22.2 | -19.2 | - | - | - |
P/S |
8.8 | 16.1 | 11.7 | 11.9 | 8.9 | 7.1 | 9.0 | 10.2 | - | - | - |
EPS |
-1.9 | -1.9 | -1.5 | -1.2 | -1.0 | -1.1 | -1.0 | -1.3 | -1.0 | -1.7 | - |
EV (Enterprise Value) |
13.3 B | 17.9 B | 10.4 B | 7.82 B | 3.98 B | 2.31 B | 1.78 B | 1.31 B | 13.9 M | 45.6 M | 11.5 M |
EBITDA per Share |
-1.08 | -0.99 | -1.12 | -0.96 | -0.74 | -0.76 | -0.74 | -1.02 | -0.77 | -1.1 | - |
EV/EBITDA |
-102.8 | -157.9 | -83.7 | -77.1 | -53.6 | -32.7 | -28.2 | -23.9 | -0.8 | -2.1 | - |
PEG |
-6.38 | -10.93 | -14.81 | -7.81 | 7.56 | 1.75 | -1.04 | 0.09 | - | - | - |
P/B |
24.1 | 38.5 | 20.9 | 17.1 | 10.9 | 7.4 | 6.4 | 11.4 | - | - | - |
P/CF |
69.4 | 629.0 | 107.1 | 90.7 | 91.1 | 90.8 | -83.6 | -47.0 | - | - | - |
ROE % |
-45.71 | -50.52 | -37.04 | -31.44 | -28.84 | -30.18 | -27.01 | -59.29 | 48.77 | 80.67 | - |
ROA % |
-9.12 | -10.11 | -11.20 | -10.59 | -17.27 | -20.54 | -19.89 | -32.76 | -24.34 | -38.04 | - |
ROCE % |
-34.07 | -10.64 | -15.74 | -15.41 | -29.32 | -29.55 | -25.68 | -51.82 | -43.16 | -56.26 | - |
Current Ratio |
1.2 | 1.3 | 1.4 | 1.5 | 2.5 | 2.7 | 3.3 | 2.2 | 1.4 | 0.7 | - |
DSO |
64.5 | 58.0 | 47.6 | 43.4 | 40.0 | 37.1 | 32.9 | 26.9 | 18.3 | - | - |
DPO |
42.9 | 39.1 | 43.0 | 22.3 | 14.1 | 27.0 | 38.3 | 33.5 | 27.4 | - | - |
Operating Cycle |
64.5 | 58.0 | 47.6 | 43.4 | 40.0 | 37.1 | 33.0 | 26.9 | 18.3 | - | - |
Cash Conversion Cycle |
21.6 | 18.9 | 4.6 | 21.1 | 25.9 | 10.2 | -5.3 | -6.5 | -9.1 | - | - |
All numbers in USD currency
Quarterly Financial Ratios Zendesk
| 2022-Q4 | 2022-Q3 | 2022-Q2 | 2022-Q1 | 2021-Q4 | 2021-Q3 | 2021-Q2 | 2021-Q1 | 2020-Q4 | 2020-Q3 | 2020-Q2 | 2020-Q1 | 2019-Q4 | 2019-Q3 | 2019-Q2 | 2019-Q1 | 2018-Q4 | 2018-Q3 | 2018-Q2 | 2018-Q1 | 2017-Q4 | 2017-Q3 | 2017-Q2 | 2017-Q1 | 2016-Q4 | 2016-Q3 | 2016-Q2 | 2016-Q1 | 2015-Q4 | 2015-Q3 | 2015-Q2 | 2015-Q1 | 2014-Q4 | 2014-Q3 | 2014-Q2 | 2014-Q1 | 2013-Q4 | 2013-Q3 | 2013-Q2 | 2013-Q1 | 2012-Q4 | 2012-Q3 | 2012-Q2 | 2012-Q1 | 2011-Q4 | 2011-Q3 | 2011-Q2 | 2011-Q1 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
EPS |
- | -0.48 | -0.77 | -0.55 | - | -0.45 | -0.49 | -0.42 | - | -0.35 | -0.56 | -0.38 | - | -0.31 | -0.5 | -0.41 | - | -0.32 | -0.33 | -0.28 | - | -0.28 | -0.29 | -0.28 | - | -0.27 | -0.28 | -0.3 | - | -0.22 | -0.25 | -0.25 | - | -0.25 | -0.48 | -0.45 | - | -0.22 | -0.3 | - | - | - | - | - | - | - | - | - |
EBITDA per Share |
- | -0.22 | -0.59 | -0.41 | - | -0.09 | -0.2 | -0.24 | - | 0.04 | -0.08 | -0.26 | - | -0.07 | -0.31 | -0.32 | - | -0.07 | -0.14 | -0.23 | - | -0.04 | -0.14 | -0.2 | - | -0.07 | -0.14 | -0.22 | - | -0.06 | -0.14 | -0.19 | - | -0.14 | -0.37 | -0.35 | - | -0.05 | -0.19 | - | - | - | - | - | - | - | - | - |
ROE % |
-66.60 | -78.22 | -73.76 | -56.05 | -35.59 | -45.05 | -49.19 | -46.11 | -34.73 | -42.56 | -45.87 | -40.78 | -31.28 | -39.71 | -40.37 | -34.92 | -24.24 | -33.29 | -34.37 | -34.72 | -27.40 | -36.05 | -35.97 | -35.83 | -26.99 | -33.46 | -32.05 | -29.50 | -20.13 | -35.76 | -47.16 | -48.94 | -42.52 | -32.24 | -2.88 | -9.02 | - | 10.28 | 13.73 | - | - | - | - | - | - | - | - | - |
ROA % |
-8.95 | -11.29 | -11.50 | -9.94 | -7.19 | -9.17 | -10.07 | -10.35 | -8.09 | -10.44 | -12.25 | -12.27 | -9.39 | -12.23 | -12.85 | -11.69 | -8.44 | -13.67 | -16.58 | -19.11 | -16.48 | -22.14 | -22.87 | -23.51 | -18.01 | -22.69 | -22.49 | -21.40 | -15.02 | -23.80 | -29.81 | -29.34 | -24.46 | -29.59 | -27.66 | -4.99 | - | -5.13 | -6.85 | - | - | - | - | - | - | - | - | - |
ROCE % |
-62.81 | -71.12 | -64.28 | -44.65 | -26.11 | -32.70 | -32.07 | -32.10 | -23.44 | -31.54 | -36.98 | -39.79 | -30.61 | -39.06 | -39.26 | -35.62 | -25.14 | -34.43 | -35.88 | -36.48 | -28.09 | -36.87 | -36.57 | -35.87 | -26.97 | -33.40 | -31.67 | -29.01 | -19.80 | -35.34 | -46.47 | -47.99 | -41.68 | -31.71 | -2.86 | -8.58 | - | 9.96 | 13.31 | - | - | - | - | - | - | - | - | - |
Current Ratio |
- | 1.2 | 1.1 | 1.1 | 1.2 | 1.2 | 1.3 | 1.2 | 1.2 | 1.3 | 1.3 | 1.4 | 1.4 | 1.4 | 1.4 | 1.4 | 1.5 | 1.5 | 1.5 | 1.6 | 2.5 | 2.4 | 2.5 | 2.6 | 2.7 | 2.9 | 3.0 | 3.1 | 3.3 | 3.6 | 4.1 | 4.1 | 2.2 | 2.3 | 2.5 | 2.2 | 1.4 | 1.4 | 1.4 | - | - | - | - | - | - | - | - | - |
DSO |
- | 52.1 | 54.0 | 58.5 | - | 51.7 | 55.0 | 57.8 | - | 51.2 | 45.1 | 44.0 | - | 44.9 | 46.0 | 44.2 | - | 44.9 | 39.3 | 38.6 | - | 37.5 | 36.2 | 37.5 | - | 37.5 | 32.4 | 33.5 | - | 31.7 | 25.2 | 25.4 | - | 30.3 | 32.8 | 34.1 | - | 34.3 | 20.1 | - | - | - | - | - | - | - | - | - |
DPO |
- | 65.0 | 56.1 | 48.5 | - | 35.4 | 28.9 | 27.5 | - | 17.4 | 29.7 | 49.4 | - | 63.3 | 54.1 | 37.9 | - | 42.2 | 21.5 | 13.9 | - | 26.2 | 20.9 | 16.9 | - | 22.9 | 25.8 | 33.6 | - | 22.7 | 22.2 | 27.3 | - | 47.9 | 44.8 | 42.9 | - | 57.5 | 32.0 | - | - | - | - | - | - | - | - | - |
Operating Cycle |
- | 23.8 | - | 58.5 | - | 51.7 | 55.0 | 57.8 | - | 69.4 | 73.7 | 62.8 | - | 55.4 | 59.9 | 53.6 | - | 50.3 | 54.9 | 50.0 | - | 46.4 | 51.0 | 45.9 | - | 42.2 | 45.9 | 42.3 | - | 42.9 | 49.5 | 40.7 | - | 31.0 | 35.6 | 34.1 | - | 34.3 | 20.1 | - | - | - | - | - | - | - | - | - |
Cash Conversion Cycle |
- | -0.6 | - | 10.1 | - | 16.3 | 26.1 | 30.3 | - | 47.0 | 50.8 | 21.7 | - | -3.7 | -0.8 | 8.3 | - | 17.6 | 20.1 | 24.2 | - | 32.0 | 35.2 | 29.9 | - | 24.8 | 27.8 | 12.9 | - | -7.1 | -3.2 | -4.3 | - | -6.2 | -1.4 | -8.7 | - | -23.2 | -11.9 | - | - | - | - | - | - | - | - | - |
All numbers in USD currency
Multiples are an important financial analysis tool for the company Zendesk, allowing investors and analysts to quickly assess the company’s value and investment attractiveness based on the ratio of market indicators to the company’s financial performance. Essentially, multiples express how the market values the company relative to its earnings, revenue, equity, or other key metrics.
Advantages of Using Financial Ratios- Simplified Data Analysis
Financial ratios transform large volumes of accounting data into compact and easily interpretable indicators, significantly simplifying the assessment of the company’s condition. - Comparability Between Companies
Multiples standardize financial metrics, enabling objective comparison of companies of different sizes, industries, and market capitalizations. - Identification of Trends and Issues
Regular analysis of ratios helps track the dynamics of financial health, identify strengths and weaknesses of the business, as well as potential risks. - Decision Support
Financial multiples serve as an important tool for investors, creditors, and company management in making investment, credit, and managerial decisions. - Accelerated Assessment of Investment Attractiveness
Ratios allow quick determination of key performance, liquidity, and financial stability indicators, facilitating prompt evaluation of companies’ attractiveness for investments.
Using multiples enables comparison between companies, even if they differ in size or industry, as they standardize financial data into ratios convenient for analysis. This is especially useful for evaluating companies where direct analysis of financial statements may be complex or require in-depth knowledge.
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