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Quarterly report 2022-Q3
added 05-16-2026

Zendesk Balance Sheet 2021-2011 | ZEN

Brief overview of Zendesk's financial position

This overview follows the five latest available annual observations between 2017 and 2021.

Assets reached $2.5 billion, compared with $591.4 million at the beginning. Growth of +314.5% and CAGR near 42.7% show active expansion.

Funding shifted toward liabilities: they gained +727.2%, compared with +314.5% for assets.

Equity covers only 20% of assets versus 59.9% initially. The loss-absorbing cushion is limited.

Net debt reached $524.5 million, equal to 1.07x of equity. The debt profile is moderately stretched.

Cash accounts for 19.4% of assets versus 18.5% initially. The change indicates the degree of financial flexibility.

Retained earnings remain negative at -$1.1 billion. This may reflect past losses or substantial shareholder distributions, so earnings and buybacks provide important context.

Balance sheet takeaway

Taken together, Zendesk's balance sheet indicators point to elevated risk. Asset growth does not offset weak funding sources.

Annual Balance Sheet Zendesk

2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011

Net Debt

524 M 554 M 309 M 332 M -109 M -93.7 M -216 M -73.3 M -30.3 M -48 M -14.2 M

Long Term Debt

979 M 936 M 483 M 458 M - - - 6.95 M 23.4 M - -

Long Term Debt Current

21.3 M 23.5 M 21.8 M - - - - - - - -

Total Non Current Liabilities

- 1.03 B 578 M 478 M 7.84 M 8.64 M 12 M 13.9 M 96.9 M 73.1 M -

Total Current Liabilities

911 M 693 M 479 M 343 M 229 M 167 M 117 M 78.1 M 42.2 M - -

Total Liabilities

1.96 B 1.73 B 1.06 B 821 M 237 M 176 M 129 M 92.1 M 67.6 M 94.3 M 11.5 M

Deferred Revenue

513 M 379 M 321 M 245 M 175 M 123 M 84.2 M 50.9 M 28.5 M 14.5 M -

Retained Earnings

-1.14 B -917 M -699 M -529 M -398 M -320 M -216 M -132 M -64.5 M -41.9 M -

Total Assets

2.45 B 2.16 B 1.51 B 1.24 B 591 M 475 M 423 M 206 M 92.7 M 64.1 M 21.3 M

Cash and Cash Equivalents

476 M 405 M 197 M 127 M 109 M 93.7 M 216 M 80.3 M 53.7 M 48.7 M -

Book Value

489 M 432 M 458 M 417 M 354 M 299 M 293 M 114 M 25.1 M -30.2 M 9.8 M

Total Shareholders Equity

489 M 432 M 458 M 417 M 354 M 323 M 311 M 114 M -46.3 M -30.2 M -

All numbers in USD currency

Quarterly Balance Sheet Zendesk

2022-Q4 2022-Q3 2022-Q2 2022-Q1 2021-Q4 2021-Q3 2021-Q2 2021-Q1 2020-Q4 2020-Q3 2020-Q2 2020-Q1 2019-Q4 2019-Q3 2019-Q2 2019-Q1 2018-Q4 2018-Q3 2018-Q2 2018-Q1 2017-Q4 2017-Q3 2017-Q2 2017-Q1 2016-Q4 2016-Q3 2016-Q2 2016-Q1 2015-Q4 2015-Q3 2015-Q2 2015-Q1 2014-Q4 2014-Q3 2014-Q2 2014-Q1 2013-Q4 2013-Q3 2013-Q2 2013-Q1 2012-Q4 2012-Q3 2012-Q2 2012-Q1 2011-Q4 2011-Q3 2011-Q2 2011-Q1

Long Term Debt

- 1.14 B 1.14 B 1.14 B 979 M 968 M 957 M 946 M 936 M 925 M 1.04 B 490 M 483 M 477 M 483 M 464 M 458 M 452 M 446 M 440 M - - - - - - - - - - - 6.2 M 6.2 M 7.7 M 7.7 M - 7.7 M - 7.7 M - - - - - - - - -

Total Liabilities

- 2.13 B 2.17 B 2.11 B 1.96 B 1.85 B 1.78 B 1.74 B 1.73 B 1.62 B 1.59 B 1.04 B 1.06 B 1.02 B 1.01 B 954 M 821 M 799 M 754 M 712 M 237 M 223 M 202 M 186 M 176 M 158 M 147 M 136 M 129 M 112 M 96.6 M 94.9 M 92.1 M 89.4 M 81.6 M 92.1 M 67.6 M 67.6 M 67.6 M - - - - - - - - -

Deferred Revenue

- 533 M 564 M 523 M 513 M 444 M 439 M 393 M 379 M 325 M 314 M 301 M 321 M 290 M 287 M 258 M 245 M 223 M 206 M 184 M 175 M 154 M 141 M 130 M 123 M 110 M 101 M 90.6 M 84.2 M 74.3 M 64.2 M 54.9 M 50.9 M 45.4 M 38.5 M 50.8 M 28.5 M 28.5 M 28.5 M - - - - - - - - -

Retained Earnings

- -1.28 B -1.22 B -1.13 B -1.14 B -1.08 B -1.02 B -966 M -917 M -847 M -806 M -742 M -699 M -663 M -628 M -574 M -529 M -496 M -462 M -427 M -398 M -404 M -376 M -347 M -320 M -295 M -269 M -243 M -216 M -191 M -173 M -151 M -132 M -114 M -96.5 M -132 M -64.5 M -64.5 M -64.5 M - - - - - - - - -

Total Assets

- 2.48 B 2.49 B 2.44 B 2.45 B 2.32 B 2.25 B 2.18 B 2.16 B 2.05 B 2 B 1.49 B 1.51 B 1.46 B 1.44 B 1.37 B 1.24 B 1.2 B 1.16 B 1.11 B 591 M 529 M 510 M 491 M 475 M 456 M 440 M 426 M 423 M 404 M 393 M 393 M 206 M 204 M 203 M 206 M 92.7 M 92.7 M 92.7 M - - - - - - - - -

Cash and Cash Equivalents

- 707 M 568 M 496 M 476 M 533 M 423 M 378 M 405 M 383 M 700 M 199 M 197 M 191 M 171 M 142 M 127 M 157 M 493 M 609 M 109 M 92.6 M 103 M 109 M 93.7 M 77.6 M 118 M 218 M 216 M 255 M 256 M 264 M 80.3 M 80.4 M 120 M 80.3 M 53.7 M 53.7 M 53.7 M - 48.7 M - - - 14.2 M - - -

Book Value

- 347 M 327 M 327 M 489 M 468 M 464 M 430 M 432 M 430 M 410 M 450 M 458 M 437 M 427 M 419 M 417 M 405 M 405 M 401 M 354 M 306 M 308 M 305 M 299 M 299 M 293 M 290 M 293 M 293 M 297 M 298 M 114 M 115 M 122 M 114 M 25.1 M 25.1 M 25.1 M - - - - - - - - -

Total Shareholders Equity

- 347 M 327 M 327 M 489 M 468 M 464 M 430 M 432 M 430 M 410 M 450 M 458 M 437 M 427 M 419 M 417 M 405 M 405 M 401 M 354 M 306 M 308 M 305 M 323 M 299 M 293 M 290 M 311 M 293 M 297 M 298 M 114 M 115 M 122 M 114 M -46.3 M -46.3 M -46.3 M - -30.2 M - - - -16.6 M - - -

All numbers in USD currency

Balance Sheet is a fundamental financial report of Zendesk, providing a complete picture of the company’s financial position at a specific point in time. Unlike the income statement, which records the results of operations over a certain period, the balance sheet shows what assets the company owns, what liabilities it has to creditors, and what equity is available to the owners.

For an investor, the balance sheet is important because it allows assessing the company’s financial stability, understanding how much debt it carries, and how dependent it is on borrowed financing. It helps calculate key liquidity and leverage ratios. When analyzing, attention should be paid to the debt-to-equity ratio (Debt/Equity), the amount of cash on the balance sheet, and the ratio of current liabilities to liquid assets.

Features of balance sheet analysis
  • Vertical and horizontal analysis
    Vertical analysis shows the structure of the balance sheet as a percentage of total assets or liabilities, while horizontal analysis shows the dynamics of changes over multiple periods.
  • Asset quality
    It is important to evaluate not only the amount of assets but also their liquidity and realizability.
  • Accounting for off-balance sheet liabilities
    Some liabilities may not be directly reflected in the balance sheet, which requires additional attention.

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