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Quarterly report 2022-Q3
added 10-28-2022

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Zendesk Cost of Revenue 2011-2026 | ZEN

Cost of Revenue is a financial metric that reflects all direct costs associated with the production of goods or the provision of services that directly led to revenue during the reporting period. It is the total amount of expenses incurred by the company to deliver its products or services, including both production costs and related expenses necessary for delivery or customer support.
What is included in the cost of revenue
Cost CategoryExamples
Production CostsMaterials, wages of production staff, depreciation of equipment
Service and SupportCustomer service, user support, technical assistance
Delivery and LogisticsPackaging, delivery of goods to customers
Hosting and InfrastructureServers, cloud platforms (especially for IT and SaaS companies)
Content and LicensesLicense purchases, production royalties (e.g., in streaming services)

Importance of the Metric
  • Helps to understand how costly the revenue-generating process is.
  • A high cost of revenue may indicate:
    Poor cost control
    Low operational efficiency
  • A low cost of revenue combined with high revenue indicates high profitability and business competitiveness.

Annual Cost of Revenue Zendesk

2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011
275 M 251 M 234 M 181 M 127 M 93.9 M 67.2 M 46 M 24.5 M 13.3 M -

All numbers in USD currency

Indicator range from annual reports

Maximum Minimum Average
275 M 13.3 M 131 M

Quarterly Cost of Revenue Zendesk

2022-Q4 2022-Q3 2022-Q2 2022-Q1 2021-Q4 2021-Q3 2021-Q2 2021-Q1 2020-Q4 2020-Q3 2020-Q2 2020-Q1 2019-Q4 2019-Q3 2019-Q2 2019-Q1 2018-Q4 2018-Q3 2018-Q2 2018-Q1 2017-Q4 2017-Q3 2017-Q2 2017-Q1 2016-Q4 2016-Q3 2016-Q2 2016-Q1 2015-Q4 2015-Q3 2015-Q2 2015-Q1 2014-Q4 2014-Q3 2014-Q2 2014-Q1 2013-Q4 2013-Q3 2013-Q2 2013-Q1 2012-Q4 2012-Q3 2012-Q2 2012-Q1 2011-Q4 2011-Q3 2011-Q2 2011-Q1
- 79.5 M - 75.7 M - 70.2 M 66.7 M 60.9 M - 62.8 M 61.5 M 59.7 M - 59.2 M 57.7 M 55.7 M - 47 M 44.2 M 39.1 M - 33.7 M 30.7 M 28.1 M - 23.9 M 22.9 M 21.5 M - 17 M 16.2 M 14.3 M - 11.7 M 11.7 M 9 M - 6.33 M 5.68 M - - - - - - - - -

All numbers in USD currency

Indicator range from quarterly reporting

Maximum Minimum Average
79.5 M 5.68 M 39 M

Cost of Revenue of other stocks in the Software industry

Issuer Cost of Revenue Price % 24h Market Cap Country
ANSYS ANSYS
ANSS
280 M - - $ 32.7 B usaUSA
Open Text Corporation Open Text Corporation
OTEX
1.43 B $ 21.41 -3.78 % $ 5.64 B canadaCanada
Rimini Street Rimini Street
RMNI
167 M $ 3.11 -3.07 % $ 285 M usaUSA
RingCentral RingCentral
RNG
664 M $ 35.29 -5.94 % $ 3.35 B usaUSA
Powerbridge Technologies Co., Ltd. Powerbridge Technologies Co., Ltd.
PBTS
6.99 M - 2.4 % $ 115 M chinaChina
Rackspace Technology Rackspace Technology
RXT
2.18 B $ 1.08 -7.33 % $ 258 M usaUSA
CDK Global CDK Global
CDK
875 M - 0.06 % $ 6.34 B usaUSA
Adobe Adobe
ADBE
2.55 B $ 234.27 -2.74 % $ 99.8 B usaUSA
SAP SE SAP SE
SAP
7.95 B $ 164.02 -1.83 % $ 160 B germanyGermany
Sapiens International Corporation N.V. Sapiens International Corporation N.V.
SPNS
304 M - - $ 2.43 B curacaoCuracao
Shopify Shopify
SHOP
6 B $ 111.07 -3.78 % $ 144 B canadaCanada
Aspen Technology Aspen Technology
AZPN
383 M - - $ 16.8 B usaUSA
BigCommerce Holdings BigCommerce Holdings
BIGC
72.8 M - - $ 371 M usaUSA
Smith Micro Software Smith Micro Software
SMSI
4.5 M $ 0.74 -6.66 % $ 15.2 M usaUSA
Guidewire Software Guidewire Software
GWRE
450 M $ 144.94 -4.23 % $ 12.2 B usaUSA
Synopsys Synopsys
SNPS
1.22 B $ 383.65 -4.55 % $ 58.4 B usaUSA
E2open Parent Holdings E2open Parent Holdings
ETWO
308 M - - $ 1.02 B usaUSA
SOS Limited SOS Limited
SOS
224 M $ 0.99 -3.43 % $ 451 M chinaChina
SPS Commerce SPS Commerce
SPSC
232 M $ 54.21 -1.62 % $ 2.05 B usaUSA
Sprout Social Sprout Social
SPT
59.9 M $ 5.53 -3.66 % $ 329 M usaUSA
SS&C Technologies Holdings SS&C Technologies Holdings
SSNC
3.02 B $ 65.9 -1.88 % $ 16.2 B usaUSA
ShotSpotter ShotSpotter
SSTI
44.1 M $ 6.38 -3.63 % $ 81.1 M usaUSA
Agora Agora
API
64 M $ 3.41 -1.16 % $ 1.27 B chinaChina
Altair Engineering Altair Engineering
ALTR
125 M - - $ 9.4 B usaUSA
Taoping Taoping
TAOP
28.9 M $ 1.42 -3.56 % $ 9.06 M chinaChina
Tucows Tucows
TCX
296 M $ 15.85 -2.94 % $ 175 M canadaCanada
Tenable Holdings Tenable Holdings
TENB
219 M $ 16.58 -9.35 % $ 1.99 B usaUSA
American Software American Software
AMSWA
36.1 M - -2.14 % $ 369 M usaUSA
DocuSign DocuSign
DOCU
663 M - - $ 9.23 B usaUSA
Inpixon Inpixon
INPX
1.31 M - 8787.02 % $ 12.3 M usaUSA
CyberArk Software Ltd. CyberArk Software Ltd.
CYBR
208 M - - $ 18.1 B israelIsrael
GreenBox POS GreenBox POS
GBOX
33.6 M - 5.45 % $ 43.6 M usaUSA
Avalara Avalara
AVLR
206 M - - $ 8.28 B usaUSA
Avaya Holdings Corp. Avaya Holdings Corp.
AVYA
1.32 B - - $ 3.47 M usaUSA
Tyler Technologies Tyler Technologies
TYL
1.25 B $ 335.2 -1.72 % $ 14.4 B usaUSA
Unity Software Unity Software
U
478 M $ 18.31 6.89 % $ 7.71 B usaUSA
CSG Systems International CSG Systems International
CSGS
624 M $ 80.19 0.11 % $ 2.22 B usaUSA
Uber Technologies Uber Technologies
UBER
31.3 B $ 68.97 -2.24 % $ 144 B usaUSA
CYREN Ltd. CYREN Ltd.
CYRN
15.3 M - -18.15 % $ 1.77 M usaUSA
Aware Aware
AWRE
1.32 M $ 1.3 -4.41 % $ 27.5 M usaUSA
Cheetah Mobile Cheetah Mobile
CMCM
258 M $ 5.98 -1.81 % $ 8.55 B -