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Annual report 2026
added 03-02-2026

salesforce.com Income Statement 2026-2011 | CRM

Brief overview of financial performance at salesforce.com

The overview follows changes across a five-year period. The revenue attributed to salesforce.com moved from 21.3 billion dollars to 41.5 billion dollars between the two endpoints. Across the full period, sales moved by +95.4%; the average annual rate was 14.3%. Top-line growth remained consistently strong over the period.

The gross result shifted from $15.8 billion to $32.3 billion, or +104%. Cost of revenue developed more favorably than sales, supporting gross profitability. Comparing the endpoints gives gross margins of 74.4% and 77.7%. The margin shift points to a more favorable sales-and-cost structure.

EBITDA changed from $1 billion to $9.5 billion (+821.8%). Operating profitability strengthened faster than the scale of sales. The EBITDA share of revenue changed from 4.9% to 23%. The business generated more EBITDA from each unit of revenue.

The five-year change in net income was +83.1%: from $4.1 billion to $7.5 billion. The latest figure was the best within the selected horizon.

Market value was $191 billion at the start and $183 billion at the end. The valuation did not keep pace with the reported progress.

What the figures show

The results point to consistent and sustainable progress. The financial profile benefits from net-income growth, better sales economics and revenue expansion. Future reports should be judged by revenue momentum, margins, and the conversion of sales into net income.

Annual Income Statement salesforce.com

2026 2025 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011

Market Cap

183 B 281 B 296 B 182 B 175 B 191 B 141 B 124 B 87.2 B 56.9 B 46.3 B 42.7 B 37.3 B 25.7 B 19.6 B 16.7 B

Shares

950 M 962 M 974 M 992 M 955 M 908 M 829 M 751 M 715 M 688 M 662 M 624 M 598 M 565 M 541 M 521 M

Historical Prices

193 292 304 183 183 211 216 170 164 116 81.3 67.8 69.4 62.4 42.3 35.8

Net Income

7.46 B 6.2 B 4.14 B 208 M 1.44 B 4.07 B 126 M 1.11 B 127 M 180 M -47.4 M -263 M -232 M -270 M -11.6 M 64.5 M

Revenue

41.5 B 37.9 B 34.9 B 31.4 B 26.5 B 21.3 B 17.1 B 13.3 B 10.5 B 8.39 B 6.67 B 5.37 B 4.07 B 3.05 B 2.27 B 1.66 B

Cost of Revenue

9.27 B 8.64 B 8.54 B 8.36 B 7.03 B 5.44 B 4.24 B 3.45 B 2.77 B 2.23 B - - 968 M 684 M 489 M 324 M

Gross Profit

32.3 B 29.3 B 26.3 B 23 B 19.5 B 15.8 B 12.9 B 9.83 B 7.71 B 6.16 B 5.01 B 4.08 B 3.1 B 2.37 B 1.78 B 1.33 B

Operating Income

8.33 B 7.2 B 5.01 B 1.03 B 548 M 455 M 297 M 535 M 454 M 218 M 115 M -146 M -286 M -111 M -35.1 M 97.5 M

Interest Expense

172 M 354 M 216 M -131 M -227 M - -18 M 154 M 86.9 M 89 M 72.5 M 73.2 M 77.2 M 30.9 M 17 M 24.9 M

EBITDA

9.53 B 8.2 B 6.11 B 1.93 B 1.23 B 1.03 B 2.6 B 1.5 B 988 M 696 M 641 M 303 M 83.3 M 106 M 122 M 173 M

Operating Expenses

23.9 B 22 B 21.3 B 22 B 18.9 B 15.4 B 12.4 B 9.3 B 7.47 B 6.09 B 4.9 B 4.23 B 3.39 B 2.48 B 1.81 B 1.24 B

General and Administrative Expenses

3 B 2.84 B 2.53 B 2.55 B 2.6 B 2.09 B 1.7 B 1.35 B 1.09 B 968 M 712 M 680 M 597 M 434 M 348 M 256 M

All numbers in USD currency

Quarterly Income Statement salesforce.com

2022-Q4 2022-Q3 2022-Q2 2022-Q1 2021-Q4 2021-Q3 2021-Q2 2021-Q1 2020-Q4 2020-Q3 2020-Q2 2020-Q1 2019-Q4 2019-Q3 2019-Q2 2019-Q1 2018-Q4 2018-Q3 2018-Q2 2018-Q1 2017-Q4 2017-Q3 2017-Q2 2017-Q1 2016-Q4 2016-Q3 2016-Q2 2016-Q1 2015-Q4 2015-Q3 2015-Q2 2015-Q1 2014-Q4 2014-Q3 2014-Q2 2014-Q1 2013-Q4 2013-Q3 2013-Q2 2013-Q1 2012-Q4 2012-Q3 2012-Q2 2012-Q1 2011-Q4 2011-Q3 2011-Q2 2011-Q1

Shares

989 M - 997 M 991 M 919 M 980 M 933 M 921 M 893 M 911 M 904 M 896 M 770 M 879 M 776 M 771 M 730 M 760 M 747 M 729 M 707 M 717 M 712 M 706 M 671 M 690 M 681 M 688 M 651 M 664 M 659 M 654 M 610 M 630 M 617 M 613 M 586 M 600 M 594 M 588 M 137 M 569 M 558 M 553 M 133 M 136 M 135 M 133 M

Net Income

- - 68 M 28 M - 468 M 535 M 469 M -248 M 1.08 B 2.62 B 99 M 362 M -109 M 91 M 392 M 206 M 105 M 299 M 344 M -51.4 M 107 M 46 M 1 M -25.5 M -37.3 M 230 M 38.8 M -65.8 M -25.2 M -852 K 4.09 M -117 M -38.9 M -61.1 M -96.9 M -20.8 M -124 M 76.6 M -67.7 M -4.08 M -220 M -9.83 M -19.5 M 10.9 M -3.76 M -4.27 M 530 K

Revenue

- - 7.72 B 7.41 B - 6.86 B 6.34 B 5.96 B 4.85 B 5.42 B 5.15 B 4.86 B 3.6 B 4.51 B 4 B 3.74 B 2.86 B 3.39 B 3.28 B 3.01 B 2.29 B 2.7 B 2.58 B 2.4 B 1.81 B 2.14 B 2.04 B 1.92 B 1.44 B 1.71 B 1.63 B 1.51 B 1.15 B 1.38 B 1.32 B 1.23 B 835 M 1.08 B 957 M 893 M 632 M 788 M 732 M 695 M 457 M 584 M 546 M 504 M

Cost of Revenue

- - 2.13 B 2.04 B - 1.84 B 1.61 B 1.56 B - 1.39 B 1.31 B 1.25 B - 1.13 B 967 M 914 M - 889 M 849 M 767 M - 714 M 670 M - - - - - - - - - - 333 M 308 M 292 M - 268 M 218 M 209 M - 186 M 162 M 152 M - 129 M 121 M 103 M

Gross Profit

- - 5.59 B 5.37 B - 5.02 B 4.73 B 4.41 B 3.63 B 4.02 B 3.84 B 3.61 B 2.66 B 3.38 B 3.03 B 2.82 B 2.13 B 2.5 B 2.43 B 2.24 B 1.67 B 1.99 B 1.91 B 1.75 B 1.37 B 1.56 B 1.51 B 1.42 B 1.09 B 1.29 B 1.23 B 1.13 B 872 M 1.05 B 1.01 B 934 M 651 M 808 M 739 M 684 M 496 M 602 M 569 M 544 M 365 M 456 M 425 M 401 M

Operating Income

- - 193 M 20 M - 38 M 332 M 354 M -36 M 224 M 178 M -140 M 137 M 65 M 58 M 210 M 211 M 92 M 115 M 191 M -23.3 M 155 M 84 M 4 M 20.6 M 3.04 M 32.6 M 52 M -34.8 M 43.4 M 19.8 M 31.1 M -104 M -22 M -33.4 M -55.3 M -20.8 M -97.9 M -39.9 M -44.5 M -6.38 M -54.2 M -13.5 M -22.2 M -391 K -10.2 M -15.7 M -2.8 M

Interest Expense

- - - - - - - - - - -21 M -5 M - -7 M -3 M -9 M - 40 M 39 M 34 M - 21 M 22 M 22 M - 21.9 M 20.7 M 22 M - 18.2 M 18.1 M 16.7 M - 17.7 M 18.3 M 20.4 M - 22.9 M 19.7 M 11.9 M - 8.19 M 8.03 M 6.37 M - 3.86 M 3.85 M 3.67 M

EBITDA

- - 1.1 B 926 M - 1 B 1.05 B 1.04 B -36 M 894 M 827 M 518 M 137 M 673 M 515 M 647 M 211 M 349 M 368 M 388 M -23.3 M 343 M 276 M 189 M 20.6 M 172 M 182 M 185 M -34.8 M 178 M 151 M 159 M -104 M 89.9 M 74.2 M 55.5 M -20.8 M 16.4 M 38.1 M 17.8 M -6.38 M 5.77 M 36.5 M 151 K -391 K 31.4 M 24.5 M 12 M

Operating Expenses

- - 5.4 B 5.35 B - 4.98 B 4.4 B 4.05 B - 3.8 B 3.66 B 3.75 B - 3.31 B 2.97 B 2.61 B - 2.41 B 2.32 B 2.05 B - 1.83 B 1.82 B 1.74 B - 1.56 B 1.48 B 1.37 B - 1.24 B 1.21 B 1.1 B - 1.07 B 1.04 B 990 M - 906 M 779 M 728 M - 656 M 583 M 566 M - 466 M 441 M 404 M

General and Administrative Expenses

- - 647 M 656 M - 667 M 639 M 559 M - 522 M 489 M 502 M - 477 M 375 M 362 M - 342 M 350 M 295 M - 271 M 283 M 260 M - 247 M 252 M 211 M - 187 M 182 M 176 M - 167 M 169 M 162 M - 154 M 151 M 130 M - 114 M 103 M 102 M - 85.2 M 84.4 M 84.3 M

All numbers in USD currency

The income statement is one of the three key financial reports of a company salesforce.com (alongside the balance sheet and the cash flow statement). It shows how the company makes money and what its expenses are:

  • How much revenue the company earned
  • How much it spent on production, personnel, marketing, taxes, etc.
  • What profit remained in the end

Analyzing the income statement helps an investor understand whether the business generates stable and growing profits, how effectively the company controls its expenses, and whether it is capable of generating income in the future. Additionally, this analysis shows how the company copes with crises and economic cycles, and allows assessing the potential for stock price growth and dividend payments.

Features
  • The income statement may include both recurring and one-time items (for example, profit from the sale of assets). It is necessary to separate core metrics from one-off events for accurate analysis.
  • Companies often publish interim reports (e.g., quarterly), which allows for more timely tracking of trends.
  • A combined analysis of the income statement with the balance sheet and cash flow statement provides a comprehensive view of the company’s financial health.

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