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Support.com, Inc. SPRT

Support.com, Inc. Income Statement 2020-2011 | SPRT

Brief overview of revenue and earnings at Support.com, Inc.

The overview follows changes across a five-year period. Support.com, Inc. reported revenue of $77.3 million in 2015 and $43.9 million by 2020. The five-year change reached −43.3%, while CAGR stood at −10.7%. The business finished the period with a smaller revenue base.

The gross result shifted from 15.4 million dollars to 14.9 million dollars, or −2.7%. Gross margin moved from 19.9% to 34.1%. The expansion indicates stronger pricing power or better control of direct costs.

The five-year EBITDA result moved by +102.8%: from −13.2 million dollars to 366 thousand dollars. Additional revenue translated efficiently into EBITDA. EBITDA margin moved from −17% to 0.8%. Higher profitability strengthens the quality of operating growth.

Comparing the endpoints shows a move from −$27 million to $446 thousand. The return to profit marks a meaningful recovery in the final result.

Market capitalization changed from 46.9 million dollars to 40.5 million dollars (−13.7%). Capitalization grew more slowly than the underlying results.

Financial takeaway

The financial profile remains mixed, with strengths and risks moving in different directions. The positive side is supported by positive operating leverage, net-income growth and better sales economics. Caution is warranted because of limited operating profitability and limited revenue growth. Further direction will depend on top-line growth, operating profitability, and net income.

Annual Income Statement Support.com, Inc.

2020 2019 2018 2017 2016 2015 2014 2013 2012 2011

Market Cap

40.5 M 23.7 M 47.1 M 49.2 M 42.8 M 46.9 M 106 M 144 M 203 M 126 M

Shares

19.2 M 19 M 18.8 M 18.6 M 18.4 M 18.2 M 17.9 M 17.2 M 16.3 M 16.1 M

Net Income

446 K 3.85 M -9.1 M -1.53 M -16 M -27 M -3.48 M 10.4 M -5.42 M -18.6 M

Revenue

43.9 M 63.3 M 69.5 M 60.1 M 61.7 M 77.3 M 83 M 88.2 M 72 M 53.8 M

EBITDA

366 K 3.24 M 572 K -1.42 M -14.3 M -13.2 M -2.06 M 12.1 M -4.1 M -17.7 M

Operating Expenses

14.9 M 13.5 M 12 M 14.2 M 26.2 M 29.6 M 24.7 M 33 M 38.8 M 40.7 M

General and Administrative Expenses

12.5 M 11.8 M 7.41 M 8.7 M 13 M 13 M 11.3 M 11.4 M 12.2 M 12 M

All numbers in USD currency

The income statement is one of the three key financial reports of a company Support.com, Inc. (alongside the balance sheet and the cash flow statement). It shows how the company makes money and what its expenses are:

  • How much revenue the company earned
  • How much it spent on production, personnel, marketing, taxes, etc.
  • What profit remained in the end

Analyzing the income statement helps an investor understand whether the business generates stable and growing profits, how effectively the company controls its expenses, and whether it is capable of generating income in the future. Additionally, this analysis shows how the company copes with crises and economic cycles, and allows assessing the potential for stock price growth and dividend payments.

Features
  • The income statement may include both recurring and one-time items (for example, profit from the sale of assets). It is necessary to separate core metrics from one-off events for accurate analysis.
  • Companies often publish interim reports (e.g., quarterly), which allows for more timely tracking of trends.
  • A combined analysis of the income statement with the balance sheet and cash flow statement provides a comprehensive view of the company’s financial health.

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